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What does a formulator check before qualifying a new API or excipient supplier?

Plact Research

Answer

They check the regulatory filings before they check the price. A named pharmacopoeial grade, a DMF or ASMF reference number, the authority that issued your GMP certificate, and the markets your site is approved for decide whether qualification is even possible: long before commercial terms are discussed.

A regulatory affairs manager is building a supplier shortlist and needs to know, from your site alone, whether qualifying you is a six-month project or a non-starter.

Information to make clear

Use the fields that affect this buying decision. Leave unsupported claims out.

Generic name and CAS number
The unambiguous identifier for the molecule under discussion.
Pharmacopoeial grade
IP, BP, USP, EP or JP compliance decides which markets the material can enter.
Polymorphic form or particle size, where relevant
Two materials meeting the same monograph can behave differently in a formulation.
Packaging and pack sizes
Determines storage, stability handling and shipping cost.
Approved markets
The single fastest way for a buyer to disqualify or shortlist you.
Minimum order quantity
Development quantities and commercial quantities are different conversations.

Documents to prepare

State what can be published, shared on request or issued with an order.

Documents relevant to pharma and ingredients, what each supports and suggested handling
DocumentWhat it supportsSuggested handling
Certificate of Analysis (CoA)May be requested at: with every batchBatch conformance to the declared specificationIssue per shipment
Drug Master File reference (US DMF / EU ASMF)May be requested at: at shortlisting: the number itself is the checkThat the manufacturing and quality detail is already on file with the authorityPublish
Certificate of Suitability (CEP/CoS)May be requested at: by european buyers, earlyEDQM confirmation that the European Pharmacopoeia monograph controls the substancePublish
GMP certificateMay be requested at: vendor qualificationGood Manufacturing Practice status, and critically which authority inspected youPublish
Manufacturing licence and site registrationMay be requested at: vendor qualificationThat the named site is licensed to produce the materialPublish
Residual solvent and elemental impurity statementMay be requested at: technical evaluationControl against ICH Q3C and Q3D expectationsShare on request
Stability data summaryMay be requested at: before formulation work startsShelf life and storage conditions under a recognised protocolShare on request

Details to ask in an enquiry

Collect only the information needed to assess the request and respond.

Product and pharmacopoeial grade
Decides whether a quote is possible.
Required documents
A buyer asking for a CEP and a buyer asking for a CoA are at different stages.
Quantity and packaging
Development, pilot and commercial volumes price differently.
Destination market
Registration requirements follow the market, not the molecule.
Sample or working-standard requirement
Sample requests need a different internal route from commercial enquiries.
Timeline for qualification
Tells you whether this is a live project or a market study.

Related questions

Should we publish our DMF number publicly?

Yes. The filing itself is a matter of record with the authority and the number is what lets a buyer verify you without contacting you. Publishing it converts an unverifiable claim into a checkable fact, which is the entire job of the page.

What should we say about markets we supply but are not registered in?

Say exactly that, in those words. "Supplied to" and "registered in" are different statements and buyers know the difference. Blurring them is the kind of thing that surfaces during an audit and costs you the account rather than the enquiry.

Is a product page enough, or do we need a full regulatory section?

A product page that names grade, DMF or ASMF status and approved markets does most of the work. A separate regulatory page helps when you have several sites with different approvals, because the buyer needs to know which site makes which product.

This is an editorial checklist, not a compliance standard. Requirements vary by market, customer and contract. Confirm current requirements with the responsible technical and commercial teams.

Plact Research. Plact's editorial desk for buyer-evidence guides. The guides organize common buyer questions, documents and enquiry fields. Requirements should be checked against current standards, regulations and contracts.

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